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Rome Segwat & Golf-Cart Tours & Rent segway rome segway rome

FAQ

FREQUENTLY ASKED QUESTIONS

Here is a collection of questions we are usually being asked:

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    • Is the segway tour safe?
      • Absolutely yes! Riding a Segway is very easy, Virtually anyone between the ages of 15-70 can ride it. Plus, we give extra care and put an emphasis on the safety of our customers by limiting our groups to up to 7 participants per group.
    • How does the segway work?
      • The "Segway Human Transporter" is the first of its kind-a self-balancing, personal transportation device designed to go anywhere pedestrians do. Easy to use and operate, the two-wheeled Segway sports high-tech gyroscopes that automatically respond to your body’s movements, “sensing” when it should speed up and slow down.
    • Is there an age limit for riding a segway?
      • Although riding a Segway is relatively easy to use and learn, we do require that all riders be at least 15 years of age. exceptionally we allow kids of less than 15 to join in on our tours, please write us or visit our shop for more information.
    • Is there a weight limit for riding a segway?
      • The Segway is appropriate for virtually anyone from 15 up to 70 years of age. The Segway is not appropriate for those weighing under 100 pounds (45 kilos) or over 250 pounds (113 kilos).
    • Is the segway appropriate for people with disabilities?
      • Riding a Segway PT requires you to be able to perform simple tasks and to be self sufficient; stand up straight, lean slightly forward and backwards, and be able to climb a step. In case you have difficulties, please check our Golf-Cart Tours.
    • What happens if it rains?
      • We glide in the sun and in the rain. In case it rains prior to the tour, we might decide to continue the tour in a Golf-Cart, doing the same itinerary. We might cancel when weather is stormy, and in this case we will rain check it to another day depending on availability, or refund our guest.
    • Does the tour go inside museums and monuments?
      • Our tour is an orientation sightseeing visit of the city. We easily glide by the monuments without entering them.
    • Is it allowed to take pictures during the segway tour?
      • Absolutely, however, we do recommend that you ask your guide to take your pictures so you can focus on riding and balancing on your Segway.
    • How far in advance do I need to reserve a place?
      • These tours fill to capacity on a regular basis, and for this reason we suggest you either book online, or call our office. We don’t want you to miss out without letting us show you around.
    • Is is possible to rent a segway without a tour?
      • Yes, we rent segways on our spot at Villa Borghese park. check out our segway rental page
    • What is the 'Segway Smile'?
      • The Segway Smile is exhibited by nearly everyone who’s ever ridden a Segway PT. The Segway PT is more than a product; it’s an experience unlike anything you’ve tried before. Going from place to place becomes fun. Riders become empowered pedestrians that cover more ground, work smarter, become more productive and move more intelligently. This knowledge manifests itself in an ear-to-ear grin. Not sure what we’re talking about? Stop someone riding a Segway PT the next time you see one and you’ll understand. You’ll probably smile back.
    • What is the cancellation policy?
      • Refund due to cancellation will be issued in the following cases: Complete refund – At least 72 Hours before the Tour schedule. 50% refund – At least 48 Hours before the Tour schedule. We will give you the possibility to reschedule the tour, in case we are available, if you cancel at least 48 hours before the tour. Less then 48 Hours – We will give you the possibility to reschedule the tour depending on availability. Refund will be issued only in case the booking was made directly to Rolling-Rome.
    • Is the tour appropriate to pregnant women?
      • The use of Segway PT is not recommended when pregnant. in cases of early pregnancies we can allow you to participate after signing a waiver releasing Rolling Rome from any responsability.
    • Is it allowed to drink alcohol before or during the segway tour?
      • It is not allowed to drink alcohol during the Segway Tour. Any client suspected of drinking before or during the tour will be forfeit from the Segway Tour. No refund will be given in this case.





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